24/7 Emergency Response
Immediate assistance for critical domain security incidents.
Emergency Contact
Emergency Email: emergency@webasto.co
Response time: Within 30 minutes, 24/7/365
What Constitutes an Emergency
- Domain hijacking or unauthorized transfer
- Active phishing campaign targeting your customers
- DNS infrastructure compromise
- Large-scale brand impersonation attack
- SSL/TLS certificate compromise
Emergency Response Process
1. Initial Triage: Our team assesses the incident within 30 minutes and begins containment.
2. Containment: We work to stop ongoing attack activity and prevent further damage.
3. Investigation: Full investigation to understand the attack scope and entry point.
4. Remediation: Complete resolution and domain recovery where applicable.
For Non-Emergency Support
For standard support requests, please contact our support team or general contact.